Information on Web Check-in

Make your airport formalities even easier and smoother by using our web check-in. Save time at the airport and check in before you've even packed your suitcase.

Follow our simple instructions and save your precious time!

To check in for you flight, please, enter your e-ticket number and your family name. You can also enter a Booking Reference or your Panorama Club card number. A Booking reference has 5 characters (letters and/or digits). A Booking reference is available on your ticket or in a confirmation e-mail for your e-ticket. Passenger's family name should be entered as it is written in the ticket.

Web check-in is available:
on UIA-operated flights from the following airports:

Amsterdam
Berlin
Brussels
Dnepropetrovsk
Donetsk
Frankfurt
Geneva
Kiev
London
Lisbon
Lvov
Milan
Moscow
Odessa
Rome
Samara
Simferopol
Tbilisi
Tel Aviv
Vienna
Zurich

Terms and Conditions

Web check-in opens 23 hours and closes 60 minutes prior to scheduled departure time.

Before you check in online, please make sure that you have a confirmed reservation and an e-ticket for your flight.

Web check-in is not available for:

passengers travelling with an infant under the age of 2;
unaccompanied minors;
passengers requiring special assistance.

You must be at the departure gate no later than at the time given on your boarding pass.

If you have baggage to be checked-in, please proceed to the drop-off point or a check-in counter of UIA. When you check your baggage in, please show your boarding pass.

UIA may cancel an assigned seat reserved through web check-in if:

you do not arrive on time at the departure gate;

you do not have valid travel documents, including a visa for your final destination and for any intermediate stops envisaged;

an aircraft assigned for a specific flight is replaced with another aircraft with a different seating arrangement, the airline reserves the right to change the seating assignments reserved by the passenger via web check-in. The airline may also change the seat selected by a passenger for security and regulatory reasons.

You must present your travel documents at the gate.

Baggage

Once you have checked in online, all you have to do before departure is to drop off your baggage at a baggage drop-off point or at the check-in desk, depending on the airport. In case you do not have any baggage to drop off, please proceed directly to the airport security control.

At most airports you can start checking-in your baggage 2 hours before your flight departure. Deadline for baggage drop-off corresponds to check-in deadline of your flight, therefore please check the check-in deadlines at your particular airport.

Please note: before boarding an aircraft you will have to show the printed version of your boarding pass. If the web check-in service is not available, we would kindly ask you to proceed to the nearest check-in counter at the airport. Thank you!

Dangerous goods

Make sure you do not leave your baggage unattended at any time. If it had been left unattended or if you have been given articles to carry by another person, you must contact the check-in counter at the airport.

No dangerous goods are allowed in either checked baggage or hand baggage. For details please check this page.

Bringing liquids on board

In compliance with international security regulations, any liquid items (including gels, pastes and similar) which are carried into an aircraft cabin must be packed in individual containers with a capacity of not up to 100ml (1 dl). These containers must themselves be carried in a re-sealable transparent plastic bag with a maximum capacity of one litrr, to enable them to be separately screened at airport security checkpoints.

Web check-in FAQ

Is web check-in available for all UIA flights?

Why am I not able to check in?

What is the time frame for web-check-in?

What are the airport procedures?

Can I use Web check-in if I have baggage to check in as well?

When am I considered to have checked in?

What shall present at the gate when boarding?

What is web check-in?

Who can use web check-in?

What type of tickets can be used for web check-in?

May I check in my travel companions?